8bdk's Privacy Policy — Your Data, Our Responsibility

1Introduction

8bdk operates a safe and reliable online betting and casino platform for players in Bangladesh. This Privacy Policy ("Policy") describes what personal information we collect when you use the 8bdk website, how that information is processed, and what steps we take to protect your privacy.

By using this platform you agree to the terms of this Policy. If you do not agree, please refrain from using our services. Any changes will be published on this page, and you will be notified separately for significant changes.

2Data Controller

The data controller for your personal information under this Policy is 8bdk. For any questions or requests regarding data protection, please contact our support team:
Email: [email protected]

3Information You Provide Directly

Information you provide directly when creating an account, logging in, or making transactions on the 8bdk platform:

• Full name, date of birth, and nationality
• Valid email address and mobile number
• Password and security question answers
• National ID card or passport details (for identity verification)
• Payment information (bKash, Nagad, Rocket, Upay, or bank account details)
• Residential address

4Automatically Collected Information

The following information is collected automatically when you use the 8bdk platform:

• IP address and device identifier
• Browser type and version, operating system
• Page view logs, clicks, and navigation paths
• Session duration and bounce rate
• Information obtained from cookies and similar tracking technologies
• Referrer URL (where you came from)

5Transaction & Gaming Data

We retain records of all deposits, withdrawals, and betting activity conducted through your account. This includes transaction dates, amounts, payment methods, bet types, and outcomes. This information is essential for fraud prevention, responsible gaming monitoring, and meeting legal obligations.

6Primary Purposes

8bdk uses your information for the following legitimate purposes:

• Account management: To handle registration, login, and account security.
• Identity verification: To complete the Know Your Customer (KYC) process.
• Transaction processing: To carry out deposit and withdrawal requests.
• Customer support: To respond to your enquiries via live chat or email.
• Responsible gaming: To identify unusual playing patterns and keep you safe.
• Platform improvement: To analyse user experience and raise the quality of our services.
• Fraud prevention: To detect and block unauthorised access and fraudulent activity.

7Marketing Communications

With your explicit consent, we may inform you about 8bdk promotional offers, bonus updates, and new platform features. You have the right to opt out of such communications at any time. You can easily unsubscribe through your account settings or by emailing [email protected].

8Sharing Information with Third Parties

8bdk does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, limited information may be shared in the circumstances described below:

• Payment processors: bKash, Nagad, Rocket, Upay, and bank transfer providers receive only the information necessary to complete a transaction.
• Technology service providers: Partners providing hosting, database, and security services operate under strict confidentiality agreements.
• Legal requirements: Required information may be disclosed in response to a court order or a lawful request from an authority.
• Fraud prevention agencies: Necessary information may be exchanged with industry bodies for the purpose of detecting and preventing fraudulent activity.

9Relationship with Game Providers

The 8bdk platform uses software from various game providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. These providers may receive minimal session data needed to operate the games, but they do not have direct access to your personal identity or financial information.

10Use of Cookies

Cookies are small text files stored in your browser. 8bdk uses the following types of cookies:

• Essential cookies: Required to maintain login sessions, security tokens, and language preferences.
• Functional cookies: To remember your preferred game categories and display settings.
• Analytics cookies: To collect platform usage statistics and improve service quality.
• Security cookies: To prevent fraud and automated attacks.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.

11Technical Security

8bdk applies industry-standard technical measures to keep your information secure. SSL encryption ensures that all data exchanged between your browser and our servers remains encrypted. Sensitive data, particularly passwords and payment information, is stored in the database using hashing or encryption.

• 256-bit SSL/TLS encryption
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) support
• Least-privilege principle for data access

12Response to Data Breaches

If a data breach occurs that affects your personal information, we will notify you as quickly as possible. You will be clearly informed about the nature of the incident, the potential impact, and the steps we have taken. All necessary measures to protect your information will be implemented without delay.

13Retention Duration

8bdk retains your personal information only for as long as it is needed for the purposes described in this Policy, or as required to meet legal obligations. General guidelines are as follows:

• Active account data: Retained for as long as the account remains active.
• Transaction records: May be retained for an extended period for financial and regulatory purposes.
• Closed account data: Retained for a defined period for fraud prevention and legal accountability, then securely deleted.
• Marketing consent records: Retained as evidence of your consent even after the related communications have stopped.

14Rights Regarding Your Data

Every user of the 8bdk platform enjoys the following rights:

• Right to know: You can find out what information we hold about you.
• Right to rectification: You can request that incorrect or incomplete information be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, though legal obligations may prevent this.
• Right to object: You can object to certain types of processing of your information.
• Right to data portability: You can receive your information in a structured format.
• Right to withdraw consent: You can withdraw your consent to marketing communications at any time.

To exercise these rights, write to us at [email protected]. We will process your request as quickly as possible.

15Protection of Minors' Data

8bdk strictly provides services only to persons aged 21 and above. We do not knowingly collect personal information from minors. If we become aware that a minor is using our platform, that account will be closed and the associated information will be deleted as quickly as possible.

16Policy Update Process

8bdk may update this Privacy Policy from time to time. Such updates may arise due to changes in services, adoption of new technologies, or legal requirements. For any significant changes:

• The updated policy will be published on this page.
• A "Last Updated" date will be shown at the top of the policy.
• Registered users will be notified by email for notable changes.

Continued use of the platform after changes are made will be considered as your consent to the new policy. We therefore recommend visiting this page regularly.

17International Data Transfers

Our servers and technology partners may be located outside Bangladesh. In such cases, your information may be transferred across international borders. For any such transfer, we ensure that the standard of protection for your information is consistent with the standards described in this Policy.